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Job Description

Digital Product Manager, Mobile App

We want to be the UK’s best and biggest digital insurer. Central to that aim is how we develop and leverage our mobile app which has over 750k downloads and is consistently rated 4 out of 5 stars.
We’re now looking for a commercially minded Product Manager to take our Mobile App capabilities to the next level.
The Role
Reporting directly into our Head of Digital Service, this is a great opportunity to make a real difference digitally.
You’ll create and deliver a bold strategy for our mobile app that connects customers to our brand, helps them when they need us most and is a both a key differentiator and proof point of the value Hastings Direct offers.
How you will make a difference:
You’ll develop, maintain and deliver our mobile app strategy
You’ll proactively engage key stakeholders to obtain and maintain buy-in for the proposition
You’ll be responsible for mobile app mass adoption via effective positioning to existing customers through all channels
You’ll own customer and commercial performance of the mobile app with responsibility for prioritising defects and ongoing optimisation against business objectives
You’ll engage our business functions to understand their priorities to support the PO (Product Owner) in creating and prioritising the backlog
What we’re looking for:
As a leading insurer, this role is critical to our digital delivery and success, it will be exciting, busy, varied and challenging so a hands-on approach is key.
You’ll have strong experience in Product Management and a good understanding of Agile development methodologies, especially SCRUM. Experience of the digital insurance industry would be valuable.
You’ll be passionate about sharing your ideas to engage and enthuse some of our most senior stakeholders on our journey, so excellent communication skills are key.
Some of the great benefits we offer:
Competitive basic salary
Flexible working opportunities working 1-2 days a week from home
Up to 10% bonus earning potential
£5k Car Allowance
27 days holiday
Life assurance
Competitive pension
Flexible benefits – buy or sell holidays
Discounted Hastings Direct products
Discounted rail travel

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

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